Booking

FAQ

HOW CAN WE HELP

Find answers to common questions about our services at Flare Flame & Flavour Phuket. Whether you’re looking to book an event, inquire about our menu, or learn more about dining experiences, we’re here to assist you every step of the way.

Is Flare Flame & Flavour the same restaurant as Ciao Pizza & Grill?

  • Do you offer vegetarian or gluten-free options?

    Yes. Vegetarian and gluten-free options are available. Please let our team know about any dietary requirements or allergies before ordering so we can recommend suitable dishes.

  • Does Flare have a wine room?

    Yes. We offer an extensive wine selection from around the world, along with signature cocktails, premium spirits, beers, mocktails, and non-alcoholic beverages.

  • What type of cuisine does Flare serve?

    Our menu features a combination of:

    • Premium grilled meats
    • Fresh seafood
    • Italian favourites
    • Authentic Thai & Asian cuisine
    • Neapolitana pizza & pasta
    • Gourmet burgers
    • Salads & healthy options
    • Dessert

  • Where is Flare Flame & Flavour located?

    Flare is located within Thavorn Palm Beach Resort, just steps from Karon Beach in Phuket.

  • Why did the restaurant change its name?

    Flare Flame & Flavour reflects our new dining concept inspired by the art of cooking with fire. The new brand offers a broader culinary experience, combining premium grilled specialties, authentic Thai & Asian cuisine , Italian favourites, seafood, handcrafted cocktails, and carefully selected wines.

  • Is Flare Flame & Flavour the same restaurant as Ciao Pizza & Grill?

    Yes. Flare Flame & Flavour is the new identity of the restaurant formerly known as Ciao Pizza & Grill. While our name and concept have evolved, we continue to serve high-quality cuisine with warm hospitality, now with an expanded menu, refreshed ambience, and a fire-inspired dining experience.

Reservations & Dining Experience

  • 1.1 Do I need to make a reservation in advance?

    Reservations are highly recommended, especially for special setups or large groups.

  • 1.2 Do I need to pay a deposit to secure my reservation?

    No deposit is needed for regular dining, but is required for private events or large groups.

Opening Days & Times

  • 2.1 What days and hours are you open?

    We are open every day

    • Lunch: 11:00 am – 06:00 pm
    • Dinner: 06:00 pm – 11:00 pm (last food order 10.30 pm)

Menu & Dietary Requirements

  • 3.1 Is the restaurant Halal?

    While not a certified Halal restaurant, we offer Halal-friendly options, our chicken and imported Australian beef and lamb are Halal.

  • 3.2 Do you offer vegetarian options?

    Yes, we offer a variety of vegetarian and plant-based options.

  • 3.3 Can I bring outside food and drinks?

    Outside food and drinks are not permitted, except for premium wines or spirits not offered on our menu. Corkage fees may apply.

  • 3.4 Do you offer birthday cakes?

    Yes, birthday cakes are available with 24 hours’ notice. Please contact our team for pricing.

  • 3.5 Do you have a kids' menu?

    We dont have specific kid menu, However, kids friendly options are available.

  • 3.6 Do you offer specials or happy hour promotions?

    Yes, we offer seasonal specials and happy hour promotions please check with our team for current offers.

  • 3.7 Do you accommodate dietary restrictions or allergies?

    Absolutely! Just inform our staff of any dietary restrictions or allergies, and we’ll do our best to accommodate you.

Weather & Seating Arrangements

  • 4.1 Do you have an indoor air-conditioned room?

    Yes, we have an indoor dining area with air conditioning for your comfort.

  • 4.2 Is onsite parking available for guests?

    Yes, we have parking available on-site.

  • 5.4 Do I need to make reservations for a small dinner party?

    Yes, making reservations in advance is highly recommended, especially for small groups, to ensure availability and prompt service.

  • 4.3 Can I request a private dining area for a small dinner party?

    We do not have a private room for parties, but you may contact our team to request a quiet table location.

  • 4.4 Can I request a customized menu or special dishes for my dinner party?

    Yes, please inform our team in advance of any special requests or dietary preferences so we can accommodate your needs.

  • 5.8 Should I inform the restaurant if I’m celebrating a special occasion?

    Yes, letting the restaurant know in advance allows them to offer any available celebratory services or special arrangements.

FACILITIES - COPORATE & PRIVATE EVENT

  • 5.1 Do I need to book in advance?

    Yes, we recommend advance reservations, especially for corporate events, private functions, and peak dining hours.

  • 5.2 How can I make a reservation?

    You can book through our website, phone, or email.

  • 5.3 Can I choose my event setup or seating?

    Yes, based on availability, we can accommodate specific seating requests and event setups.

  • 5.4 Do you cater to large events?

    Absolutely! We offer tailored arrangements for corporate gatherings, private parties, and beachfront celebrations.

    Plaese contact the restaurant by email Flare@thavornpalmbeach.com

  • 5.5 Is pre-payment required?

    For special events, private functions, and peak seasons, a deposit may be required.

  • 5.6 Do you have wheelchair accessibility?

    Yes, we provide facilities for individuals with disabilities, including elevators, ramps, and accessible restrooms.